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Support Options
There are 2 support ways to help our clients. You can download API references from our Download Center. The second channel to contact our support team is to email us directly
. Both feeds go into the same FIFO (first in - first out) queue, and while the size of that queue can change from day to day, the average time for an item to go from the back to the front of the queue is a little under one business day. If you have a current subscription you can also mark urgent items you email for priority handling, which will promote them to the front of the FIFO queue.